What to do if.

Ten problems a UAE site actually calls about, each answered with the product the FILA catalogue itself prescribes. Wholesale supply only - send the surface and the symptom with the BOQ.

Stained stone transitioning to clean sealed stone

01

Grout haze and building-site residue after tiling

End-of-work washing with the buffered-acid detergent that removes deposits without attacking the material.

02

Fresh cement grout smears during laying

Spray and wipe during the laying process - Rapid Dry Technology, no rinsing.

03

Oil or grease stain on a marble worktop

Protect with the eco stain shield; maintain daily with the pH-neutral worktop spray.

04

Rust stain on polished marble

The non-acidic rust remover made for delicate polished surfaces - works in 15 minutes.

05

Limescale in bathrooms and showers

Descale the bathroom without dulling it; keep shower glass hydrophilic so limescale never settles.

06

Efflorescence risk before laying natural stone

Treat the back of the slab before it is laid - salts and oxides never rise to the face.

07

Silicone smears and adhesive residues

Dissolves hardened silicone in 20 minutes, spatula included.

08

Old wax or unknown treatments to strip

The solvent-based remover for seasoned treatments - or the 3-in-1 degreaser for water-based waxes.

09

Coloured stains - wine, coffee, marker

The stain remover developed for natural stone that does not attack polished finishes.

10

Grout joints going grey

Deep-clean the lines, then seal them against water and stains.

A problem not listed? Send a photo of the surface on WhatsApp.